Hi Shivkumar
Thanks for your feedback, that's how I've updated the service password. However, with the help of SAP, I have discovered that:
1. The user AD user account did not have permission to access the relay server - gave the user full control
2. The relay server service was recreated in attempts to fix this issue, during the recreation of the relay server in cmd, the log path specified was incorrectly - changed the path in: regedit-->control_set01->service->paramaeters
Now I am currently configuring Afaria to communicate with the relay server.
Thanks again for your assistance
Ted