Hi Brad
I'm not sure that Modules would show us anything in this case, so let's try a few other things:
1) Make sure you are using SP 1 for Crystal Reports Basic Runtime for Visual Studio:
Crystal Reports for VS 2005 and VS 2008 Updates & Runtime Downloads
2) Seeing as this works on dev, this may be some db inconsistency so enabling the report option "Verify on 1st Print" will be a good idea.
3) Double check the database client and make sure the same client is used on dev and deployed systems. Actually I take back my Modules negative as this is where it may prove useful. Once you have the Modules logs, look at who is loading the crpe32.dll, then look at that process and see the client dlls.
4) Check the printer driver; see if there are any updates. Try a different printer driver.
Ten subreports is not too bad, though not that good either as you are loading the report engine with at minimum 11 simultaneous reports (each subreport is considered to be a report). If a subreport is in a details section and the details section returns a 100 records, you are running 100 + 1 reports. This may lead to memory issues, which may lead to the error.
If I was a betting man, I'd put most of my money on the printer driver (based on your last addition to your post). What ever money I had left would go to some database issue (be it actual data or client related).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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