Re: problem in workflow while approving the workitem.

Hi,

Was this custom workflow working before? Has something changed recently? Does this happen every time, and for all users? Please provide more information.

By the way, you don't see workflows in a 'SAP Mailbox' but in a 'SAP Workflow Inbox' (like SBWP or UWL). If you're new to workflow, you may find these blogs useful:

http://scn.sap.com/community/bpm/business-workflow/blog/2013/02/07/the-top-10-mistakes-made-by-workflow-beginners

http://scn.sap.com/community/bpm/business-workflow/blog/2013/02/25/more-common-mistakes-made-by-workflow-beginners

good luck!

Paul