Hello,
Please check Unicod type in system! (System->Status->SAP System
data->Unicode System Yes/No?)
EYE CATCH error: the JMON library creates the segment with Unicode .
Then later an agent is installed, but with the other Unicode-type. Then
the agent cannot write the segment, because it has different Unicode
type. In this case, no sapccmsr.log is created, because this log can
only be created if the agent can be started.
Please have a look at in Notes:
#1746016 - CCMS: damaged monitoring segment reports eyecatch error
#1368389 Re-activating legacy RFC-communication for CCMS Agents
BR
Tamas