You may have better luck if you updated to ST lvl 8, currently you are at the service release level that was made general for all customers. Later this year ST 10 is going to be released, it may be a smoother transition from 8 to 10 vs 4 to 10.
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You may have better luck if you updated to ST lvl 8, currently you are at the service release level that was made general for all customers. Later this year ST 10 is going to be released, it may be a smoother transition from 8 to 10 vs 4 to 10.